Full Time Spa Manager for a Hotel Spa in Cyprus .
You must be permitted to work in this country.
Minimum experience required: over 1 year.
Salary: Negotiable based skills and experience
Location: Kalopanayiotis-Troodos, CY
Start date: Immediately
Advanced knowledge in industry techniques and practices
Previous spa supervisory experience, preferably in a Luxury Resort
Must have excellent written and verbal communication skills
One (1) to three (3) years previous leadership experience within the spa/beauty industry
Industry certifications a plus
-Delivering the highest level of customer service to our guests
-Monitor the compliance of cleanliness and safety policies and regulations within the spa.
-Assist in all phases of Spa services, cost control, and associates
-Research, develop, recommend and implement department products, programs and services
-Assist in the recruitment, supervision and training of Spa associates and ensures all standards and treatment protocols are followed all times
-Is responsible for promoting Spa Services
-Is responsible for the Retail shop and ensures high revenue
-Maintains thorough and accurate records and complete all required departmental reporting
-Develops and promote guest spa packages
-Manage inventory counts and implement inventory and purchasing controls for Spa products and Retail products
-Replies to all the Guests requests by e-mail and makes sure all bookings are followed up
-Works closely with all Department Heads
-Handles Spa Guest complaints
-Reports to Hotel Manager