At this luxury 5* Hotel, our approach to Human Resources begins with selecting the best candidates t... Show More

At this luxury 5* Hotel, our approach to Human Resources begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As a member of our Spa leadership team your passion and engaging interpersonal skills will ensure exceptional guest service standards.
Summary of Responsibilities:
•    Facilitate training on product knowledge, protocols and treatment practices as needed to ensure an exceptional guest experience
•    Train and assess LQA treatment standards ensuring all standards are in place and executed at all times
•    Conduct daily briefings, weekly/monthly departmental communications meetings in a positive, motivating manner
•    Management of skin care and consumables inventory to budget, maintaining adequate par levels
•    Generate sales driving therapists recommending and/or up-selling products and services  
•    Preparing and presenting monthly reports on therapist KPI’s
•    Conduct therapist performance appraisals in a timely manner  
•    Practice “Management by Walking Around” (MBWA) by providing leadership, being accessible and visible, and inspecting the cleanliness and maintenance of the facility.
•    Ensure all health department standards are upheld with daily inspections of treatment rooms. Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working condition
•    Resolve guest concerns in a prompt and efficient manner, following correct documentation and ensuring managers and relevant departments are notified in a timely manner
•    Acting manager on duty in absence of Assistant Spa Manager, supporting the spa desk operations as required

Qualifications required but not limited to:
•    A diploma in Cosmetology, Beauty Therapy and/or Esthetician license is required
•    At least 2 year’s supervisory and training experience in massage and spa therapies in a luxury hotel environment is strongly preferred
•    Current First Aid and CPR certification is strongly preferred
•    Proven ability to focus attention on guests needs, remaining calm and courteous at all times
•    Proven strategies to coach teams in achieving key performance indicators
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Job Responsibilities: 1. Assist in developing the annual training plan and monthly training sched... Show More

Job Responsibilities:

1. Assist in developing the annual training plan and monthly training schedule for the club.
2. Organize and coordinate the implementation of the annual and monthly training plans for the club.
3. Provide regular feedback to the higher-level leadership on the implementation results of the club's training.
4. Communicate with relevant departments and personnel to obtain assistance required for training work.
5. Review various training materials and be responsible for employee assessments.
6. Understand departments deeply and understand their training needs and provide feasible teaching suggestions.

Job Requirements:

1. Language: Mandarin & English
2.Associate's degree or above, with at least 3 years of work experience in a similar position.
3. Familiar with the procedures of training work for the position.
4. Knowledge of service work norms and quality standards for hotel/SPA/restaurant employees.
5. Excellent communication and coordination skills.
6. Strong written and verbal communication skills.
7. Proficiency in computer operation and familiarity with e-learning methods. Show Less

Position Salon educator Working Hours 47 hours per week, 8 hours per day. Paid overtime. ... Show More

Position
Salon educator

Working Hours
47 hours per week, 8 hours per day.
Paid overtime.

Compensation and Salary
1. Probation period of 90 days starting from date of arrival.

Benefits
1. Joining ticket from home country.
2. Medical insurance.
3. Furnished accommodation (Shared)
4. Visa, residence permits and working license expenses are covered.
5. Transportation.
6. Annual leave of 21 days.
7. Travel ticket upon commence as soon as possible.

Run training programs, evaluate work, ensure client satisfaction, and oversee the maintenance of the workspace. Your responsibilities include administering client services, promoting products to increase sales, and collaborating with staff to meet service and sales goals. Show Less

We are seeking an experienced personable, self motivaed and creative training manager for our presti... Show More

We are seeking an experienced personable, self motivaed and creative training manager for our prestigious spa brand in Qatar. You should have experience of dealing with multiple teams across sites and coordinating and executing comprehensive training programmes.  

You should be familiar with creating SOPs, treatment menus and luxurious guest experiences.  You will settle for nothing less than 5 start service and you will be fully capable of creating alignment across our branches.

You will have experience of or a keen interest in motivating and developing therapists from around the globe and creating a culture of positivity and engagement.  

Ideally you will be available as soon as possible. Show Less

WE WANT TO HIRE SPA TRAINER / TREATMENT MANAGER FOR OUR LUXURY SPA IN 3 STAR HOTEL IN CHENNAI, INDIA... Show More

WE WANT TO HIRE SPA TRAINER / TREATMENT MANAGER FOR OUR LUXURY SPA IN 3 STAR HOTEL IN CHENNAI, INDIA. Show Less

Spa Trainer in europe We are a successful aesthetic beauty spa based in Bali, Maldives, Bahrain, ... Show More

Spa Trainer in europe

We are a successful aesthetic beauty spa based in Bali, Maldives, Bahrain, Milan, Amsterdam and looking for a Spa Trainer for all our spas.

Role Responsibilities:
•    All areas of spa training, including all treatments and therapies
•    customer service and small unique touchpoints
•    training to upsell of our treatments and services, to the clients requirements and budget
•    Strict hygenic standards for the spa and personal appearance
•    Promotes and sells our retail products

Requirements include:
- Technical massage and therapy experience
- Passion towards guest service
- Self motivated and goal driven+
- Warm, friendly personality with clear communication in English. Other languages a bonus

Package includes salary, transport costs, accommodation and meals budget.

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Position's Available:  Head Massage Trainer and Quality control Manager Location (city ... Show More

Position's Available:  Head Massage Trainer and Quality control Manager

Location (city and country) of the positions:  Kuwait City

Job Description:

Responsibilities:
- Build networks of therapist sourcing channels
- Source new therapists
- Vet candidates and build network of vetting processes in each market
- Onboard and train new therapists
- Develop and implement detailed massage Standard Manuals
- Develop and add new spa services (eg. Meni Pedi, Facials, etc.)
- Quality control and have the ability to identify good therapists and the bad therapists that need to be dealt with

Basically, the goal of this position is to allow our company to significantly grow our therapist count while maintaining great service quality and NOT sacrificing quality for scale.

Exact Qualifications / Requirements / Experience needed in order to apply:
- 5 years experience as a trainer minimum (NOT THERAPIST)
- Knows basic computer skills (Word, Excel)
- Highly Proactive and self-motivated
- Organized and professional
- Very strict
- Critical thinker
- Runs the extra mile
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