You must be permitted to work in this country.
Minimum experience required: over 5 years.
Salary: 70,000 + Super
Location: Ultimo, Sydney
Required Skills: Management
Start date: 27 Sep 2017
(12 months Maternity Contract)
Do you have a passion for the Spa industry?
Are you an energetic self-starter with great management and people skills wanting to continue to grow and develop your career? Were you born to be in customer service?
We are an innovative urban retreat combining traditional healing modalities with advanced Intuitive Technology. We offer a unique and rewarding work environment and are seeking the skills of an experienced Spa Manager who has a strong emphasis on the guest journey to ensure all guests experience an amazing interaction on every occasion. You will also be committed to building the Spa client base through exemplary, genuine and friendly guest service.
The role is multi-faceted, and will suit someone with Spa or Massage practice background with proven experience running a successful Spa. You will be proactive with the ability to motivate and lead a team, have strong written and verbal communication skills, sound computer skills and outstanding customer service.
A minimum of 5 years experience in a similar role is essential and you must have an understanding of various regulations and laws within the Health and Beauty Industry and a thorough knowledge of HR and Occupational Health & Safety regulations.
You will be responsible for;
promoting and embedding a culture of outstanding customer service and work ethic amongst the team
managing a team of therapists and staff including recruitment, rostering, staff reviews and training development
the day to day running of the spa
performance management and quality of service delivery
financial reporting and monitoring vs. budget
ordering supplies and approving invoices for payment
general office management including reception duties and general administration
assisting with marketing and promotions associated with the spa and identifying growth and quality improvements
You will play an integral role in management of the team and will help to grow a new, market changing business in Australia with further opportunity for career progression. Please only apply if you are serious about building a long-term career in the Spa industry with an exciting brand.
Due to the nature of the industry, availability to work evenings and weekends will be required.
An attractive salary package will be offered to the successful applicant.
You will receive:
Incentives through our unique rewards program
Free staff treatments
Retail products at wholesale
Friendly and highly professional working environment
Diploma in Marketing or Business
Diploma in Salon Management
Diploma of Beauty or Massage Therapy
Please hit "Apply for this job" and submit your Cover Letter and CV.
Please note that due to the high volume of applications, only successful candidates will be contacted. Show Less