Minimum experience required: over 2 years.
Salary: Negotiable based skills and experience
Location: Doha, QA
Required Skills: Nail Specialist
Start date: Open Ended
Details:
Beauty Consultant - Nail Artist, is to provide guests with nail services, ensuring a memorable spa experience, and to provide excellent customer service in the Spa Boutique, through strong product expertise and by listening carefully to guests’ requirements.
Responsibilities:
Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
Acknowledge, approach and establish customers’ needs by asking open ended questions.
Provide a range of manicure, pedicure and makeup services to the highest standards in accordance with the spa’s protocols and procedures.
Ensure that any customer complaints or problems are dealt with properly and professionally, as they arise.
Maximize sales at every available opportunity to generate revenue including add on sales or upselling.
Sell Dior products and provide a high standard of service throughout the sale process. Present, demonstrate and sell the products through features, advantages and benefits. Utilize spa retail sales system with proficiency.
Perform manicures, pedicures and makeup services to the highest standards as directed by the brand.
Review and update client profile forms and customize services to address client needs.
Adhere to the highest standards of sanitation, which includes cleaning and sanitizing workstation and tools.
Ensure products and supplies are used in proper amounts and adequately stocked.
Follow scheduled roster and daily appointment schedule.
Maintain hygiene and cleanliness of beauty rooms. Ensure back of house areas are well organized at all times.
Monitor stock levels, report any issues to management to ensure there is sufficient stock.
Conduct all assigned operational and administrative tasks. Reference and abide by the spa’s Operating procedures.
Qualifications and Experience:
High School Qualification with Minimum 2 years of job-related experience
OR
Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience
Experience working as a nail technician in a luxury establishment
Nail technician certificate
Qualification in both manicures and pedicures
Retail experience is an advantage
Excellent knowledge of luxury service standards
Proficiency in gel polish techniques
In-depth knowledge of manicure and pedicure techniques
Passion for nails and makeup, interested and informed of latest nail and makeup products, trends and techniques
Strong customer service skills
Ability and willingness to learn and acquire strong product knowledge and retail methodology
Fluency in both written and spoken English. Articulate communication skills
Team player
Detail-oriented and patient
Meticulous
Empathy
Self-motivated
Willing to work on a flexible schedule, including nights and weekends.
Knowledge of Arabic or French language is an advantage
About us
We deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Show Less
