Full Time Massage Therapist for a Hotel Spa in Malaysia

Step into a rewarding role where your skills make a real difference. As a Therapist, you will be at the heart of creating unforgettable wellness experiences for our guests. You will perform a variety of Traditional Chinese Medicine (TCM) based massage treatments, set a serene and comforting atmosphere, and ensure every guest leaves feeling renewed. From preparing beautiful treatment spaces to maintaining top-notch hygiene and service standards, you will be part of a passionate team that is all about care, comfort, and excellence.


Key Responsibilities :

1.    Therapy & Treatment Delivery
•    Deliver a range of TCM massage treatments, reflexology, and wellness therapies according to guest needs and preferences.
•    Ensure each session reflects the brand’s high standards and contributes to a meaningful wellness experience.


2.    Guest Experience
•    Provide warm, attentive service throughout the guest journey—from welcoming and consultation to post-treatment care.
•    Offer professional advice on suitable treatments and promote a relaxing, personalized experience for every guest.


3.    Spa Operations & Sales Support
•    Assist with daily spa operations including taking reservations, managing guest feedback, and supporting retail activities.
•    Assist the Manager in maintaining treatment and retail sales targets and building returning businesses.


4.    Treatment Room & Facility Care
•    Prepare and maintain treatment rooms before and after sessions, ensuring cleanliness, hygiene, and proper product setup in line with SOPs.
•    Report equipment issues and assist in stock control and inventory checks as needed.


5.    Continuous Learning & Team Collaboration
•    Stay updated with the latest techniques by attending training sessions and workshops, including those led by master practitioners.
•    Be a supportive team member and contribute to a positive, professional working environment.

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