Licensed Massage Therapist Full-Time The Springs Resort & Spa | Pagosa Springs, Colorado Com... Show More

Licensed Massage Therapist

Full-Time The Springs Resort & Spa | Pagosa Springs, Colorado

Compensation: $44.50 – $63.00 commission/hour

Home to the largest outdoor natural hot springs pool in the world and ranked the #1 hot springs resort in the United States, The Springs Resort & Spa is seeking a skilled and guest-focused Full-Time Licensed Massage Therapist to join our Spa & Wellness team in Pagosa Springs, Colorado. This role is responsible for delivering exceptional therapeutic and relaxation massage services that complement our geothermal soaking experience and holistic wellness philosophy.

We are actively seeking passionate professionals ready to relocate and build their career at the most celebrated hot springs destination in America. The ideal candidate is passionate about healing, guest connection, and professional excellence in a luxury resort environment. If you are committed to wellness and creating transformative guest experiences, we encourage you to apply.

Schedule: Full-Time | Weekdays + Weekends

Key Responsibilities

Guest Experience & Therapeutic Services

Provide professional massage therapy services, including therapeutic, relaxation, deep tissue, and specialty modalities in accordance with licensure and spa protocols.
Conduct thorough guest consultations to assess needs, preferences, contraindications, and wellness goals.
Customize treatments to align with guest expectations and wellness outcomes.
Create a serene, welcoming atmosphere from greeting through post-treatment follow-up, ensuring each guest feels cared for throughout the entire experience.
Educate guests on the benefits of integrating massage therapy with geothermal soaking for enhanced wellness outcomes.

Technical Excellence & Treatment Standards

Deliver services consistent with established spa standards, treatment protocols, and brand expectations.
Maintain accurate and confidential client records as required.
Uphold strict sanitation and disinfection procedures for treatment rooms and equipment.
Stay current on industry best practices, new modalities, and continuing education requirements.

Retail & Wellness Enhancement

Recommend retail products and wellness enhancements that support treatment results.
Promote add-on services and upgrades when appropriate.
Contribute to spa growth by authentically sharing products and services that enhance guest wellness.

Safety & Compliance

Adhere to all OSHA guidelines, sanitation standards, and spa safety procedures.
Maintain current CPR/First Aid certification (or obtain within 30 days of hire).
Properly maintain treatment equipment and report maintenance concerns promptly.
Follow all resort policies, including guest confidentiality and professional boundaries.

Team Collaboration

Coordinate schedules with Spa Coordinators and leadership to optimize service flow.
Participate in team meetings, trainings, and wellness initiatives.
Support special events, wellness programming, or group bookings as needed.
Contribute flexibly to spa operations as needs arise.

Key Responsibilities

Guest Experience & Therapeutic Services

Provide professional massage therapy services, including therapeutic, relaxation, deep tissue, and specialty modalities in accordance with licensure and spa protocols.
Conduct thorough guest consultations to assess needs, preferences, contraindications, and wellness goals.
Customize treatments to align with guest expectations and wellness outcomes.
Create a serene, welcoming atmosphere from greeting through post-treatment follow-up, ensuring each guest feels cared for throughout the entire experience.
Educate guests on the benefits of integrating massage therapy with geothermal soaking for enhanced wellness outcomes.

Technical Excellence & Treatment Standards

Deliver services consistent with established spa standards, treatment protocols, and brand expectations.
Maintain accurate and confidential client records as required.
Uphold strict sanitation and disinfection procedures for treatment rooms and equipment.
Stay current on industry best practices, new modalities, and continuing education requirements.

Retail & Wellness Enhancement

Recommend retail products and wellness enhancements that support treatment results.
Promote add-on services and upgrades when appropriate.
Contribute to spa growth by authentically sharing products and services that enhance guest wellness.

Safety & Compliance

Adhere to all OSHA guidelines, sanitation standards, and spa safety procedures.
Maintain current CPR/First Aid certification (or obtain within 30 days of hire).
Properly maintain treatment equipment and report maintenance concerns promptly.
Follow all resort policies, including guest confidentiality and professional boundaries.

Team Collaboration

Coordinate schedules with Spa Coordinators and leadership to optimize service flow.
Participate in team meetings, trainings, and wellness initiatives.
Support special events, wellness programming, or group bookings as needed.
Contribute flexibly to spa operations as needs arise.

Required Qualifications

Active Colorado Massage Therapy License in good standing, OR an active LMT license in another state with the Massage and Bodywork Licensing Examination (MBLEx) on file; Colorado licensure required prior to first day of work.
Strong knowledge of anatomy, therapeutic techniques, and contraindications.
Excellent communication and guest service skills.
Polished, warm communication style suited to a luxury guest environment.
Ability to build rapport and maintain client relationships.
Ability to work flexible schedules, including evenings, weekends, holidays, and peak seasons.

Preferred Qualifications

Previous experience in a spa, resort, or wellness environment.
Proficiency in specialty modalities such as hot stone, prenatal, myofascial release, or aromatherapy (especially relevant to our geothermal wellness setting).
Current CPR/First Aid certification.

Physical & Work Environment Requirements

Ability to stand for extended periods throughout a shift.
Ability to perform repetitive movements and sustained physical exertion during treatments.
Ability to lift, move, or position equipment up to approximately 25 pounds.
Ability to work in a spa environment with exposure to oils, lotions, and aromatherapy products.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Springs Resort & Spa is an Equal Opportunity Employer.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU. Show Less

Spa therapist Duties and responsibilities: Provide consistent massages and body /facial treatmen... Show More

Spa therapist

Duties and responsibilities:
Provide consistent massages and body /facial treatments as directed in training classes

Recommend and up-sell services that fit the guest's needs

Communicate and describe accurately the spa offerings and their benefits
Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and colleagues
Maintain a clean, safe, stocked and well-organized work area
Take care of the equipment and products used throughout the spa facility
Assist in all areas of the spa’s operation as directed by management

Requirements:
Minimum of 5 years experience as a licensed therapist in a luxury hotel environment
License in aesthetic

Strong verbal and written communication skills both in Italian and English
Excellent interpersonal skills
Knowledge of holistic concepts and treatments

Self-motivation

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What the Role Offers

Flexible shifts available across all 7 days of the week
Strong earning potential
Energetic, sociable work atmosphere
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Typical Shift Patterns

4:00 PM – 10:30 PM
6:00 PM – 1:00 AM
8:00 PM – 2:00 AM
10:00 PM – 4:00 AM
Additional daytime shifts (around 12:00 PM – 8:00 PM) may be offered during tournament periods. Regular availability for scheduled shifts is important.

Who We’re Looking For

Warm, positive, and engaging personality
Excellent communication skills and genuine care for guests
Dependable, punctual, and professional in attitude and appearance
Minimum Level 3 massage qualification
About the Setup

This is a freelance/self-employed position. Most therapists choose to work between 2 and 5 shifts per week, making it easy to combine with other commitments or roles. We’re a friendly, supportive team and always keen to meet therapists who can bring great energy and professionalism to our events.

Job Type: Part-time

Work Location: In person

Application question(s):


This role requires a minimum Level 3 Massage Therapy qualification (or equivalent). Do you meet this requirement?
Are you able to work a minimum of 2 shifts per week and at least 2 weekends per month?

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Responsibilities:
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Manage bookings and appointments
Answer calls and customer inquiries
Handle billing and payments
Maintain reception area and client records

Requirements:
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Basic computer knowledge
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Professional and friendly attitude

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Welcome and assist spa clients
Manage bookings and appointments
Answer calls and customer inquiries
Handle billing and payments
Maintain reception area and client records

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Basic computer knowledge
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Professional and friendly attitude

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Key Responsibilities

Perform various massage therapies (Swedish, Deep Tissue, Aroma, Hotstone, Potli etc)

Provide facial and body treatments as per spa protocols

Maintain hygiene and cleanliness of therapy rooms

Explain treatments and recommend suitable services

Follow company policies and professional ethics at all times

Maintain proper grooming and professional appearance

Requirements

Certification or training in Massage / Beauty Therapy a must

Minimum 1 year experience in a spa or wellness center (preferred)

Good communication skills

Professional behavior and positive attitude

Basic knowledge of hygiene and safety standards

Salary & Benefits

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Performance-based bonuses

Professional working environment

Growth opportunities

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Overview Are you a qualified and compassionate spa therapist with a passion for supporting women's ... Show More

Overview
Are you a qualified and compassionate spa therapist with a passion for supporting women's wellness and general holistic wellness? We’re launching a new spa and wellbeing center with a unique focus on new mothers and babies, and we’re looking for talented therapists to join us during our exciting launch phase.

About Us
We’re building a calming and luxurious space where mothers can recharge, relax, and feel cared for with on-site childcare allowing them to enjoy much-needed time to themselves. Our services are also open to the wider public, but our core mission is to support postnatal wellness.

The Role
We are seeking an experienced and professional Senior Spa Therapist to play a key role in the initial setup and ongoing delivery of Spa services. The right candidate should be able to provide a range of treatments including:

Postnatal massage
Aromatherapy
Facials
Relaxation treatments
(Optional) Baby massage or parent-baby wellness sessions

This is a hands-on Leadership role, ideal for someone who has previously supported the launch of spa operations.

Responsibilities
- Support the initial setup of spa services, treatments, lead and supervise the spa team to ensure exceptional service delivery and maintain high standards of treatment quality.
- Deliver exceptional treatments and lead by example .
- Contribute to treatment menus, protocols and services standards
- Manage front desk operations, including booking appointments, greeting guests, and handling enquiries with professionalism.
- Oversee social media management to promote spa services, special offers, and events to attract new clients and retain existing ones.
- Upsell additional treatments and products to maximise revenue while ensuring guest satisfaction.
- Deliver personalised guest services that exceed expectations, fostering loyalty and positive reviews.
- Maintain cleanliness, hygiene standards, and treatment room organisation in accordance with health regulations.
- Assist with training junior therapists and providing mentorship to foster professional development within the team.
- Handle guest feedback effectively to resolve issues promptly and improve overall service quality.
- Support administrative tasks such as stock management and scheduling to ensure seamless daily operations.

What We're Looking For

- Minimum Level 3 Beauty Therapy or equivalent qualification
- Insurance and right to work as a self-employed practitioner (For freelance)
- Experience with postnatal clients or women's wellness is highly desirable
- Any experience with baby massage or infant wellbeing is a bonus
- Professional, reliable, and caring with proven experience as a Spa Therapist with a strong portfolio of treatments
- Demonstrable management skills with previous leadership or supervisory roles within a spa or hospitality environment.
- Excellent communication skills with the ability to engage confidently with guests and team members alike.
- Strong social media management skills to promote services effectively across various platforms.
- Exceptional customer service skills with a friendly yet professional demeanour.
- Knowledge of guest services best practices within a luxury setting.
Ability to upsell treatments and products tactfully while maintaining guest satisfaction.
- Organised with good attention to detail in all aspects of treatment delivery and administrative duties. This role offers an inspiring environment for passionate professionals eager to advance their career in the wellness industry while delivering outstanding guest experiences.
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